We want you to love your PeVa Designs purchase. If something isn't right, we're here to help make it right within the guidelines below.
Return Window
You have 30 days from the date your order is delivered to request a return or exchange.
Eligibility
Because every item is printed on demand specifically for you, we accept returns only for products that arrive damaged, defective, or significantly different from what was ordered. Items must be unworn, unwashed, and in the original packaging when possible.
How to Request a Return
Contact us at peva@peva-design.com or through our Contact page.
Include your order number, a description of the issue, and clear photos of the product and packaging.
Our team will review your request and respond within 2 business days with next steps.
Return Shipping
For approved returns of damaged, defective, or incorrect items, we provide a prepaid return label at no cost to you. Original shipping charges are non-refundable unless the return is due to our error.
Refunds & Replacements
Approved claims will receive a full refund to the original payment method or a free replacement, whichever you prefer. Refunds typically post within 5–10 business days after we approve your return.
Non-Returnable Items
Sale items, gift cards, and items damaged through normal wear or improper care are not eligible for return or exchange.
Contact Us
For questions about this policy or help with an order, email peva@peva-design.com or use the Contact page on peva-design.com.
For questions about this policy, please contact us via our Contact page.