Shipping Policy

Effective Date: June 25, 2026

Thank you for shopping with PeVa Design. Every order is created especially for you after your purchase is placed. Because our products are made-to-order, production and shipping times may vary depending on the item and destination.

Our goal is to deliver high-quality, faith-inspired products as quickly and safely as possible.

Order Processing

All products are made to order and typically begin production shortly after your order is confirmed.

Production Time

Most orders are produced within 2–7 business days before shipping.

During holidays, special promotions, or periods of high demand, production times may be slightly longer.

Shipping Times

After production is complete, your order will be shipped using one of our trusted shipping partners.

Estimated delivery times are:

United States

• Standard Shipping: 3–7 business days

Canada

• Standard Shipping: 7–14 business days

International

• Standard Shipping: 10–30 business days

Delivery times are estimates and may vary depending on customs processing, local postal services, weather conditions, and other factors beyond our control.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to become active after your package has been shipped.

Multiple Shipments

Some orders may arrive in separate packages.

Because we partner with multiple production facilities to provide the highest quality products, items within the same order may be produced and shipped separately.

If this happens, you will receive tracking information for each shipment.

Incorrect Shipping Address

Please verify your shipping address carefully before completing your purchase.

If an incorrect or incomplete address is provided, additional shipping charges may apply if the package must be reshipped.

If you notice an error immediately after placing your order, please contact us as soon as possible. While we cannot guarantee changes after production begins, we will do our best to assist you.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us.

We will work with the shipping carrier and our production partner to investigate the shipment and determine the most appropriate resolution.

Customs & Import Duties

International customers may be responsible for customs duties, taxes, or import fees required by their country.

These charges are determined by your local customs authority and are the responsibility of the customer.

Shipping Delays

While we strive to meet all estimated delivery dates, delays may occur due to:

• Weather conditions
• Carrier delays
• Customs inspections
• Holiday shipping volume
• Other unforeseen circumstances

We appreciate your patience and understanding if these situations arise.

Shipping Costs

Shipping charges are calculated during checkout based on your delivery location, the products ordered, and the selected shipping method.

Occasionally, PeVa Design may offer free shipping promotions. These offers will be clearly displayed on our website when available.

Questions About Your Order

If you have any questions regarding your shipment, we're happy to help.

Please contact us through our Contact page or email:

[Your Customer Support Email]

We aim to respond to all inquiries within 1–2 business days.

Our Commitment

Every order from PeVa Design is created with care, purpose, and attention to detail. We appreciate your patience while your custom-made products are produced and delivered, and we are committed to providing a positive shopping experience from the moment you place your order until it arrives at your doorstep.